Government & SOE AI Solution

For government agencies, public institutions, and large SOEs: 12345 AI hotline, policy Q&A agent, on-premises data analytics — full Xinchuang compatibility, zero data outbound.

What we hear most from government customers

12345 hotline overloaded

Peak-season volumes triple; agent training can't keep up with new policies; repeat callers dilute service quality.

Policy documents scattered

Notices, circulars, and interpretations live across intranets, portals, and PDFs; citizens and staff can't find the right answer.

Data analytics blocked by procurement

Every new report needs a vendor ticket and monthly change window; policy-making loses agility.

Non-negotiable compliance

Full domestic hardware/OS/database stack, data non-outbound, encrypted at rest & in transit, complete audit trail.

Recommended product stack

Customer Service

Yitu Kefu · 12345 & Citizen Service AI

AI answers routine policy questions; complex or sensitive turns route to human staff. Multi-channel (phone, WeChat, Alipay mini-program, portal), full call recording and QA.

Learn more
AI Agent

Yituclaw · Policy Q&A Agent

Retrieval-augmented policy Q&A over your internal document base. Every answer cites source documents; hallucination-controlled, updateable in near real time.

Learn more
Data Analytics

Yitu · Government NL2SQL Analytics

Ask population, economic indicator, project progress, or budget execution questions in Chinese. Row-level permission, deployable to Xinchuang stacks.

Learn more

Typical scenarios

> 12345 government service hotline — 24/7 first-line response
> Policy Q&A portals and internal knowledge bases
> Government open-data self-service analytics
> SOE performance dashboarding without vendor bottlenecks
> Regulatory compliance monitoring for state-owned banks & utilities
> Internal document search and drafting assistance

FAQ

Interested in a compliant on-prem POC?

We'll bring a Xinchuang-compatible deployment plan and a citation-grounded policy Q&A demo.

Contact Sales联系我们